Privacy Policy

1. Introduction

Welcome to Rego Notes (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information we collect

We may collect the following types of information:

• Account information: when you create an account, we collect your name, email address, and business name.
• Vehicle lookup data: registration numbers you search, along with any notes or issues you record against vehicles.
• Usage data: information about how you access and use the Service, including your device type, browser, and IP address.
• Cookies & analytics: we use cookies and similar technologies to track activity and improve the Service.

3. How we use your information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your vehicle registration lookups
• Save your search history, notes, and issue records
• Manage your account and provide customer support
• Communicate with you about updates, security alerts, and support
• Monitor and analyse usage trends to improve the Service
• Detect, prevent, and address technical issues or fraud

4. Data storage & security

Your data is stored securely using industry-standard cloud infrastructure. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-party services

We may use third-party services to facilitate the Service, including:

• Firebase (Google): for authentication, database, and hosting
• Stripe: for payment processing. Card details are handled by Stripe and are never stored by Rego Notes
• Analytics providers: to monitor and analyse Service usage
• Vehicle data providers: to retrieve vehicle information from registration numbers

These third parties have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time through the Settings page.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, please contact us using the details below.

8. Children’s privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete that information.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this page periodically.

10. Contact us

If you have any questions about this Privacy Policy or our data practices, contact us at support@regonotes.com.